Get in Touch With Us
Got a question about something you have read on voyageuse.co.uk, spotted an error, or want to suggest a brand for us to look at? This page covers how to reach us and what sort of messages we are best placed to help with.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies. Please include a short summary of what your message is about in the subject line, as this helps us route it to the right person and reply faster.
We aim to respond within two working days. During particularly busy periods it can take a little longer, but every message does get a genuine reply.
What We Can Help With
Non Gamstop Casinos exists to help readers compare Curaçao-licensed casinos operating outside the GamStop scheme, so most of the enquiries we receive fall into a few categories:
- Questions about our reviews — If anything in our coverage of a specific brand, bonus term, or payment method is unclear, ask and we will explain how we reached our conclusions.
- Corrections — Welcome offers, wagering conditions, and licensing details can change without notice. If you notice something on the site that looks out of date, we want to know so we can check it and update the page.
- Suggestions for coverage — If there is a payment method, game type, or a casino you think we should be looking at, let us know what it is and why.
- General site feedback — Anything about how the site works, how easy it is to compare offers, or how useful you found a particular page.
- Requests for support resources — If you or someone you know is finding gambling difficult to manage, mention this in your message and we will point you towards independent organisations that offer free, confidential support.
We are not able to process account queries, deposits, withdrawals, or bonus disputes on behalf of any casino listed on this site. Those matters need to go directly to the casino's own customer support team, since we are an independent comparison resource and not an operator.
Before You Get in Touch
A number of common questions are already answered on our main comparison page, including how we assess and rank operators, how GBP deposits and withdrawals typically work at these sites, and what UK players should know about playing outside the GamStop scheme. It is worth a look at our list of trusted non GamStop casinos before you write in, as it may save you a wait for a reply.
Our Approach to Accuracy
Offers, licensing details and payment options at casinos not on GamStop can shift, and we would rather correct a page quickly than leave outdated information live. If something you have read here does not match what you found when you visited a brand directly, please tell us — reader feedback is one of the main ways we catch and fix errors. This site is intended for adults aged 18 and over.
Thank you for reading, and for taking the time to reach out.